We aim to be fair and transparent with the way we collect and use personal information. 

 

What we collect

We may collect the following information via contact forms:

• Contact information including name, address, phone number and email address.

• Demographic information such as postcode, preferences and interests.

• Information about your pet.

• Other information relevant to service provision.

​

What we do with the information 

We require this information to understand your needs and provide you with a better service. Your information will be used to aid in the care and welfare of your pet, as well as our ability to contact owners.

​

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

​

Controlling your personal information

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites. 

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. 

 

Right to access your information

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us.

 

Right to rectify information 

If you believe that any information we are holding on you is inaccurate or incomplete, please contact us as soon as possible.

​

Retention of information

We won’t retain personal data for any longer than is necessary for the purpose it was obtained for. We will only retain information for a reasonable amount of time.

 

How to withdraw consent 

You can withdraw your consent for us to hold your information by contacting us here, or by emailing us at info@strollingpawspetcare.co.uk

​